Debt Collection
Many years of experience has put us at the top end of the industry and proudly an agency of popular choice. With a focus on our core business of debt recovery and litigation we also aim to offer a broader spectrum of services to our clients to change the face of debt recovery and provide confidence to our clients.
KPR is able to service debtors within any jurisdiction throughout Australia. We are flexible to assist our clients regardless of their location. Additionally, KPR uses technology to enable us to collect in line with our clients individual needs and be personalised to the contracts held with their debtors. These are called Paths of Action and meet our client’s every need.
Credit Management
Management of accounts at an early stage is the best way to prevent a “default overload”. We can offer a flexible service to meet the demands of our clients by providing a service for debts of any age. In recent times we are seeing more and more business’ engage our services for the collection of debts in early stages to manage the accounts before they become more difficult to pursue.
Credit management from a third party can rapidly improve your cashflow and leave you time to work on the more important aspects of the business.
Account Managers
Once you become a client of KPR, you gain a relationship with an Account Manager. Essentially your Account Manager works for you and delivers instructions on your behalf. They act as a mediator and relieve you from the painful duty that is collections.
Each file is individually considered and every effort is made to recover your monies with a minimum of cost. Your Account Manager is always happy to answer any questions or concerns you may have about your files. Additionally, the online system, KPR Connect is your 24 hour access to your Account Manager and your files.
Nationwide Service
There are KPR offices in three major cities within Australia. Our Sydney, Melbourne and Gold Coast offices are syncronised in policies and procedures to simplify the task at hand – collections. The growth KPR is experiencing has seen the company become a major competitor in the debt collection industry.
Legal Services
Each KPR office has in-house solicitors to engage all legal matters. Reduced document handling time and readily available legal advice means we are providing our clients with the best possible service. Benefit right from the start with access to solicitor demand letters at a highly discounted rate.
Our Solicitors and Account Managers use the same systems and procedures to make the collection process as convenient and streamlined as possible.
Credit Reports & Business Searches
Our services extend further than just debt collection. We offer various packages to help protect your business against loss and to access details about your debtors. Conducting a business search before providing credit is great way to protect yourself against notorious offenders. Risk Management is an important part of a growing business as prevention is always better than cure.
Particularly for large credit advances, a credit check could save your business from a preventable loss. Our packages are offered as a stand alone service and as part of our collection procedure. These searches include: -
- Bankruptcy;
- Company / Business Name;
- Credit & Trade Reference Checks;
- Directorship;
- Property Index;
- Mortgage & Title Documents;
- Veda Advantage Reports.
Field Services
KPR utilise Process Servers when issuing court documentation. There is confidence in knowing the documents have been received by the defendant and not simply left up to chance through the mail system.
Private Investigators are another alternative in obtaining the answers you need to successfully recover monies owed. KPR engaged the services of a third party to attend to such matters.
Field calls prove a popular option for those who have elusive debtors who may have left the last known address without correspondence. A Field Call investigates all avenues to track down the whereabouts of your debtor. Successful results make this service valuable to our business.
Skip Tracing is offered in various packages to trace the history, financial, property and business information relating to a debtor. The comprehensive choices have made skip tracing options not only attractive but also affordable. External Skip Tracing methods are also used by KPR and are priced upon application.
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